1. Overview
Plain language summary: TrademarkTech Solutions takes your privacy seriously. We collect only what we need to serve you, we never sell your personal data to third parties, and we protect everything you share with us using industry-standard security measures.
TrademarkTech Solutions ("we," "us," or "our"), headquartered at 1001 S. Main St., Ste 500, Kalispell, MT 59901, US, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website immediately. This policy applies to all information collected through our website, contact forms, email, phone, and all related services we provide.
2. Information We Collect
2.1 Information You Provide Directly
- Identity & Contact Information: First name, last name, email address, and phone number provided through our contact form or service inquiries
- Business Information: Company name, industry, and details about the services you require
- Payment Information: Billing details processed securely through Stripe. We do not store full card numbers on our servers at any time
- Communications: Messages, emails, documents, and other content you send us through any channel
- Project Information: Details about your app, website, social media, business registration, or PR requirements that you share with us to receive services
2.2 Information Collected Automatically
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation patterns on our website
- Referring URLs and exit pages
- Device identifiers and screen resolution
- Cookie and session data (see Section 5)
2.3 Information From Third Parties
We may receive limited information about you from referral partners, business directories, or social media platforms when you interact with our content — only to the extent relevant to providing or improving our services.
3. How We Use Your Information
- Service Delivery: To provide app development, website development, social media marketing, business registration, business consultancy, and PR services you engage us for
- Client Communication: To respond to inquiries, send project updates, provide consultations, and manage your account
- Payment Processing: To process, record, and manage payments for services rendered through our secure payment processor
- Service Improvement: To analyse usage patterns, improve our website experience, and develop new service offerings
- Legal Compliance: To comply with applicable laws, regulations, and contractual obligations
- Marketing Communications: To send newsletters, updates, or promotional content — only with your explicit consent and always with an easy opt-out option
- Security: To detect, prevent, and investigate fraud, abuse, or security incidents
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. This is an absolute and unconditional commitment.
4. Sharing & Disclosure
4.1 Trusted Service Providers
We engage carefully selected third-party vendors to help operate our business — including payment processors (Stripe), email service providers, cloud hosting platforms, project management tools, and website analytics services. These vendors are contractually obligated to protect your data and may not use it for any purpose beyond providing services to us.
4.2 Business Registration Authorities
When providing business registration services on your behalf, we may submit your information to relevant state, federal, or international registration authorities as required to fulfil the service. This is done only with your instruction and consent.
4.3 Legal Requirements
We may disclose your information if required by law, court order, subpoena, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of TrademarkTech Solutions, our clients, or the public.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred. We will notify you via email or website notice of any such change and any choices you may have.
4.5 Protection of Client Phone Numbers & Personal Contact Information
Your phone number, email address, and all personal contact details you provide to us are strictly confidential. We will never share, sell, rent, disclose, or transfer your phone number or any personal contact information to any third party — including advertisers, marketing agencies, data brokers, or partner companies — without your explicit, prior written consent. This applies regardless of the purpose or the party requesting the information. You will always be informed of exactly who your data will be shared with, why, and for how long, before any such sharing takes place. You retain the right to refuse or withdraw consent at any time with no impact on your services.
4.6 With Your Consent
We may share your information for any other purpose only with your explicit prior written consent.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and understand how our site is used.
Types of Cookies We Use
- Essential Cookies: Required for the website to function correctly. These cannot be disabled without affecting core functionality.
- Analytics Cookies: Help us understand visitor interactions (e.g., Google Analytics). Data is aggregated and anonymised where possible.
- Preference Cookies: Remember your settings and choices to improve your experience on return visits.
- Marketing Cookies: Used only if you have consented. You may opt out at any time through your browser settings or our cookie preferences.
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may limit the functionality of our website. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.
6. Data Security
We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction, including:
- SSL/TLS encryption for all data transmitted through our website
- Secure, access-controlled servers with regular third-party security assessments
- Strict staff access controls on a need-to-know basis
- Payment data processed exclusively by PCI-DSS compliant processors (Stripe)
- Regular security awareness training for all personnel
While we take every reasonable precaution, no method of internet transmission or electronic storage is 100% secure. In the event of a data breach that materially affects your rights, we will notify you as required by applicable law without undue delay.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements.
- Active Client Records: Retained for the duration of the service engagement plus 5 years thereafter for legal and accounting purposes
- Contact Form Submissions: Retained for up to 2 years if no service engagement follows
- Website Analytics: Aggregated data retained for up to 26 months
- Marketing Contacts: Retained until you withdraw consent or unsubscribe
- Payment Records: Retained for 7 years as required by financial record-keeping regulations
You may request deletion of your personal data at any time. We will fulfil such requests subject to our legal retention obligations.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of its sale. We do not sell personal information.
To exercise any right, please contact us using the details in Section 13. We will respond within 30 days. We may need to verify your identity before fulfilling your request.
9. Payment Data & Stripe
All payment transactions on our website are processed by Stripe, a PCI-DSS Level 1 certified payment processor. When you make a payment, your card details are entered directly into Stripe's secure environment and are never transmitted to or stored on our servers.
Stripe may collect and process certain data in accordance with their own privacy policy, available at stripe.com/privacy. By making a payment through our website, you also agree to Stripe's terms of service.
We retain only the transaction record (amount, date, service purchased, and a masked reference) necessary for our accounting and dispute resolution purposes.
10. Third-Party Services
Our website and services integrate with or link to third-party platforms, each with their own privacy policies:
- Stripe — Payment processing · stripe.com/privacy
- Web3Forms — Contact form submissions · web3forms.com/privacy
- Google Analytics — Website analytics · policies.google.com/privacy
- Meta / Instagram — Social media marketing services · facebook.com/privacy/policy
We are not responsible for the privacy practices of these third parties. Links to external sites do not constitute our endorsement of their privacy practices.
11. Children's Privacy
Our website and services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will promptly delete such data from our records.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active clients by email. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
If you are a US resident and are not satisfied with our response, you may file a complaint with the Federal Trade Commission at ftc.gov.